We want your personalised book to reach you in perfect condition and as quickly as possible. Here's how our shipping works.
Production time
Each book is printed after it's ordered to ensure the personalisation is accurate. Production typically takes 1-2 business days before your order is dispatched.
Delivery times
Standard delivery usually arrives within 5-7 business days from dispatch. Delivery times may vary slightly depending on your location and the shipping method chosen at checkout.
Shipping costs
Shipping costs are calculated at checkout based on your delivery address and order size. Any applicable free-shipping thresholds will be shown in your cart.
Order tracking
Once your order has been dispatched, you'll receive a confirmation email with tracking details so you can follow its journey to your door.
Delayed or lost orders
If your order hasn't arrived within the expected timeframe, please contact our support team and we'll help track it down or arrange a resolution.